Effective Date: 18 July 2025
At Happy Camper Pizza (“we”, “us”, “our”), we’re committed to protecting your privacy and handling your personal information responsibly—in line with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
This policy explains how we collect, use, and protect your personal information when you interact with us—whether that’s online at https://happycamperpizza.com.au, when making a booking, or during an event.
1. Information We Collect
We may collect and hold the following types of personal information:
- Contact details – name, email, phone number
- Booking details – event info, number of guests, special requests
- Payment info – securely handled by third-party providers
- Website interaction data – via cookies, analytics, and pixels
- Social media interactions – if you connect with us on platforms like Facebook or Instagram
- Any feedback, reviews, or messages you send us
We collect this information directly from you (e.g. forms, bookings) or automatically when you use our website.
2. How We Use Your Information
We use your personal information to:
- Confirm and manage bookings and events (via Checkfront)
- Respond to your questions or enquiries
- Improve our website and services
- Send promotional content if you opt in (e.g. via Mailchimp)
- Analyse how people interact with our site (via Google Analytics and Meta Pixel)
- Comply with our legal obligations
We’ll never sell your data to third parties.
3. Third-Party Services
We work with trusted third-party platforms who help us operate smoothly and securely. These include:
- Checkfront – for managing bookings
- Stripe or other processors – for handling secure payments
- Google Analytics – to track and improve website performance
- Meta Pixel (Facebook) – to understand ad performance and user interactions
- Mailchimp – for sending email newsletters (if you’ve opted in)
These providers may store your data on servers outside Australia. Where they do, we ensure reasonable steps are taken to protect your information under applicable laws.
4. Cookies & Tracking Tools
We use cookies and similar technologies to improve your experience and track how visitors use our site. These include:
- Functional cookies – help the site work as expected
- Analytics cookies – collect data for site improvement (via Google Analytics)
- Marketing cookies – help us show relevant ads (via Meta Pixel)
You can manage or block cookies in your browser settings at any time.
5. Email Marketing
If you subscribe to our newsletter or marketing list, we may occasionally send updates about events, menus, or news. You can unsubscribe at any time by clicking the link in our emails or contacting us directly.
6. Data Security
We take your privacy seriously and implement reasonable safeguards to protect your information from misuse, loss, and unauthorised access. However, no method of electronic storage is completely secure—so please contact us if you suspect a breach.
7. Your Rights
You have the right to:
- Access personal information we hold about you
- Correct any inaccuracies
- Withdraw consent (e.g. for marketing)
- Lodge a complaint if you believe we’ve breached the APPs
Just reach out using the contact details below and we’ll respond within a reasonable timeframe.
8. Contact Us
If you have any questions, concerns, or want to exercise your rights, you can contact us here:
Happy Camper Pizza
+61 (0) 488 877 227
9. Updates to This Policy
We may update this policy to reflect changes in technology, laws, or our business practices. We’ll post the revised version on our website with the new date at the top.